• +603 2693 9366
  • info@isis.org.my

You can do anything with the internet. With the internet, to contact the site at the origin of the negatives to be removed, please refer to the legal notices or the general conditions of use of the site. For that, you need the best fibre broadband which is at https://jomapply.com/unifi/.

jom apply unifi

To remove a negative page that harms the e-reputation of a person or a brand, we have two solutions since the judgment of the Court of Justice of the European Union (CJEU) of May 13, 2014, on the right to de-listing:

  • the possibility of requesting the deletion of this information from the original site
  • the possibility of requesting that this information no longer be referenced by the engines.

These two steps must be carried out jointly because, despite the existence of a right, de-listing is difficult to obtain. The new “right to dereference” only allows the removal of links concerning a person or a brand, from the search for their name. Unwanted texts or images remain accessible on the original site, if they relate to requests other than those of the name, or if they were made through other search engines.

You can also find the coordinates of a site by consulting the public Whois database, which lists the owners of domain names, generally responsible for the sites. The Whois is available on the website of the AFNIC (French Association for Internet Naming in Cooperation) or the whois.net site. This is essential because it is the website manager who can decide to dereference certain pages. It can also remove articles or images that can harm the e-reputation of a company or a brand and the privacy of a person.

However, even after performing these steps, it is possible that traces remain in the results of the engines thanks to the temporary copies or “caches”. Via Google, we can then have recourse to a voluntary deindexing procedure, which consists in requesting the deletion, not only of the link of the unwanted pages but also of their cache.

The right to de-referencing with search engines

The second solution is, for a person or a brand, to request the deletion of a result directly from the engine. The Google search engine, for example, offers Internet users a request form for this purpose. He will then examine the merits of the request, with regard to the conditions set.